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Learn how to fix Outlook email sync issues if you can t receive or send messages

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Since both sending and receiving have stopped the first step is to determine whether the problem is with the mailbox

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In Outlook go to the Send Receive tab and make sure the Work Offline option is turned off If this mode is enabled

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Your Outlook is not receiving emails and you want to know why In this quick guide we ll cover the most frequent

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Outlook not sending emails Step by step fixes for stuck outbox offline mode SMTP errors authentication issues

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We ll show you how There are many reasons Outlook doesn t send your emails Some of these reasons are that

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In this article we re going to show you some tested solutions to fix your problem with Outlook emails failing whether

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When Outlook in Office 365 won t send or receive emails the problem usually comes down to connectivity account

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Make sure Outlook is working and check your internet connection if you re not getting emails Restart Outlook and see