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https://help.genesys.cloud › articles › failure-paths-architect
Architect in Genesys Cloud offers default error handling and action specific failure paths to handle failures in flows It includes pre

https://rcworkbench.genesys.cloud › articles › set...
Genesys Cloud s event handling determines Architect s behavior when errors occur in flows Set default actions like transferring calls

https://community.genesys.com › discussion › error...
We often build gorgeous flows but when an external API drops or a DataTable fails the customer flow crashes down to the default

https://community.genesys.com › discussion › configuring-in-queue-callback
From the top of my head I believe you could set the duration for the Hold Music action in your in queue flow for 2

https://rcworkbench.genesys.cloud › articles › ...
Configure default settings in Genesys Cloud like flow architecture flow monitoring digit timeouts error handling menu behavior

https://help.genesys.cloud › articles › work-with-in-queue-flows
Genesys Cloud s in queue flows customize the customer experience while waiting in queue before transferring to an agent via call

https://community.genesys.com › discussion › best...
I would like to get the community s recommendations on best practices for error handling and troubleshooting in

https://help.genesys.cloud › articles
Genesys Cloud call flow tutorial covers configuring default settings like timeouts event handling and speech recognition in Architect

https://help.genesys.cloud › articles › configure-default-call-flow-settings
Configure default settings in Genesys Cloud like flow architecture flow monitoring digit timeouts error handling menu behavior